Privacy Policy
THE ENERGY ROOM
A PRIVATE MEMBERSHIP ASSOCIATION
Last Updated: December 14, 2025
The Energy Room ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. INFORMATION WE COLLECT
1.1 Information Collected Directly by The Energy Room
The Energy Room collects personal information directly through our website when you:
• Subscribe to our newsletter
• Submit our contact form
1.1.1 Contact Form
When you submit our contact form, we collect:
• Name
• Email address
• Phone number
• Any message or inquiry you include in the form
1.2 Information Collected by Third-Party Services
Our website uses third-party services that may collect information:
1.2.1 Website Hosting and Analytics
Our website hosting provider and analytics services may automatically collect certain technical information, including:
• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on pages
• Referring website
This information is collected for website analytics and performance purposes.
1.2.2 Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as:
• How visitors find and use our website
• Pages viewed and navigation patterns
• Time spent on the website
• Geographic location (city/country level)
• Device and browser information
Google Analytics uses cookies and similar technologies to collect this data. The information collected is used in aggregate form to help us understand website usage and improve user experience. For more information about how Google uses data, visit https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.
1.2.3 Wellness Living (Booking Portal and Chat Widget)
Our website includes a chat widget provided by Wellness Living. When you interact with this chat widget or use the Wellness Living booking portal, Wellness Living collects and stores your information, which may include:
• Name
• Email address
• Phone number
• Appointment and booking information
• Payment information
• Health information you choose to provide
• Messages sent through the chat widget
Wellness Living is a third-party service provider that manages our booking system, client accounts, and communication tools. All personal information you provide through the booking portal or chat widget is collected, stored, and processed by Wellness Living according to their privacy policy. For more information, please review Wellness Living's Privacy Policy.
Payment information is processed securely by Wellness Living. We do not store credit card or banking information on our systems.
1.2.4 Flodesk (Email Marketing)
We use Flodesk to manage our email newsletter subscriptions and deliver email communications. When you subscribe to our newsletter, Flodesk collects and stores:
• Email address
• Name (if provided)
• Date and time of subscription
• Email engagement data (opens, clicks)
Flodesk is a third-party email service provider. Your newsletter subscription information is stored and processed by Flodesk according to their privacy policy. For more information, please review Flodesk's Privacy Policy at https://flodesk.com/privacy.
1.3 Cookies and Tracking Technologies
Our website hosting provider, Google Analytics, Wellness Living, and Flodesk may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve functionality. You can control cookies through your browser settings, but disabling cookies may affect website functionality.
1.4 Information Collected In-Person
When you visit our facility, sign our Private Membership Association Agreement, or receive services, we collect personal and health information necessary for membership and service provision. This information is collected and stored separately from our website operations.
1.5 Direct Communications
If you contact us directly via email or phone (outside of our contact form), we may collect your name, contact information, and the content of your message for the purpose of responding to your inquiry.
2. HOW WE USE YOUR INFORMATION
2.1 Contact Form Submissions
Information collected through our contact form is used to:
• Respond to your inquiries
• Provide information about our services
• Schedule appointments or consultations
• Communicate with you about your request
2.2 Information We Access from Wellness Living
We access information stored in Wellness Living for the following purposes:
• Managing appointments and bookings
• Processing membership applications
• Communicating with you about appointments, services, or membership matters
• Providing services and maintaining client records
• Processing payments
• Responding to your inquiries through the chat widget
2.3 Website Analytics
Technical information collected by our website hosting provider and Google Analytics is used to understand how visitors use our website, improve website performance, and enhance user experience. This data is analyzed in aggregate and does not identify individual users.
2.4 Direct Communications
Information collected through direct email or phone contact is used to respond to your inquiries and provide customer service.
2.5 Newsletter and Marketing Communications
Email addresses collected through newsletter subscriptions are used to:
• Send periodic newsletters
• Communicate about services, events, and wellness topics
• Provide updates about The Energy Room
You may unsubscribe from our newsletter at any time by clicking the 'unsubscribe' link at the bottom of any email or by contacting us directly.
3. INFORMATION SHARING AND DISCLOSURE
3.1 Third-Party Service Providers
We share information with the following third-party service providers:
• Website Hosting Provider: Website hosting and technical infrastructure
• Google Analytics: Website traffic analysis and performance monitoring
• Wellness Living: Booking management, client communication, payment processing, and data storage
• Flodesk: Email newsletter delivery and email marketing
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement).
3.3 No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. DATA SECURITY
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that:
• Information submitted through our contact form is transmitted securely and stored on secure servers
• Information transmitted through the Wellness Living booking portal and chat widget is secured by Wellness Living's security measures
• Newsletter subscription data is secured by Flodesk's security measures
• Our website hosting provider and Google Analytics implement security measures to protect data
• No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security
5. DATA RETENTION
5.1 Contact Form Data
Information collected through our contact form is retained for as long as necessary to respond to your inquiry and maintain records of our customer interactions. You may request deletion of this information by contacting us.
5.2 Wellness Living Data
Personal information stored in Wellness Living is retained according to Wellness Living's data retention policies and for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
5.3 Analytics Data
Technical information collected by our website hosting provider and Google Analytics is retained according to their respective data retention policies. Google Analytics data is typically retained for 26 months by default.
5.4 Direct Communications
Information from direct communications is retained for as long as necessary to respond to your inquiry and maintain records of our customer service interactions.
5.5 Newsletter Data
Email addresses and related newsletter subscription data stored in Flodesk are retained until you unsubscribe or request deletion of your information.
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
6.1 Access and Correction
You may request access to or correction of your personal information, including data submitted through our contact form, stored in Wellness Living, or in Flodesk, by contacting us using the information provided below.
6.2 Deletion
You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations to retain records). Please note that deleting your information may prevent you from accessing our services or booking appointments.
6.3 Opt-Out of Communications
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send or by contacting us directly. Unsubscribing from our newsletter will remove your email address from our Flodesk mailing list.
6.4 Cookies and Tracking
You can control cookies through your browser settings. To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout. Please note that disabling cookies may affect website functionality.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites, including the Wellness Living booking portal. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. CHILDREN'S PRIVACY
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website. If you are a parent or guardian and believe your child has provided personal information to us, please contact us so we can delete such information. For individuals under 18 who wish to book services, a parent or legal guardian must provide consent and complete the booking process on their behalf.
9. HEALTH INFORMATION PRIVACY
As a Private Membership Association, The Energy Room is not subject to HIPAA (Health Insurance Portability and Accountability Act). However, we respect the confidentiality of health information shared with us. Any health information you provide through Wellness Living or in-person is used solely for providing services and is maintained with appropriate confidentiality safeguards.
10. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights
11. INTERNATIONAL USERS
Our website and services are intended for users in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to the transfer of your information to the United States.
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this website. We will notify users of material changes by posting a notice on our website or sending an email. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
13. CONTACT US
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
The Energy Room
200 W Palmetto Park Road, Suite 204
Boca Raton, FL 33483